At Undullify, we’re committed to protecting and respecting your privacy.
We may change this Policy from time to time so please check this page occasionally to ensure you’re happy with any changes. By using our Site, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to [email protected].
Information we collect
Undullify collects information when you subscribe to our Site and use various other features and services we provide. In some cases, if you choose not to provide us with requested information, you may not be able to access all of the great content we provide.
How do we collect information from you?
We obtain information about you when you use our Site, for example, when you contact us about products and services, to subscribe to our services or if you register to receive one of our blog posts, design templates, infographics, ebooks, tip sheets, or any other digital materials.
What type of information is collected from you?
When you subscribe, we ask you to provide us with information such as your name, email address, IP address, city/state and other identifiable information. We keep this information on file to contact you with services and products related to the Site and to answer any questions or concerns you may have.
If you purchase a service from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We use the information you provide us to contact you about our products, features, and services. The information collected on our Site in the aggregate enables us to better understand your use of the Site and to enhance your enjoyment.
It is possible that we may need to disclose the information you provide to our Site when we have a good faith belief that disclosure is necessary to (a) prevent illegal activity or assist government enforcement agencies; (b) to enforce other agreements and defend ourselves against allegations/claims; (c) to protect the rights, property or personal safety of Site employees, users or others and/or (d) to protect the security or integrity of the Site. In those instances, the information is provided only for that limited purpose.
We may use your information to:
- process a payment that you have made;
- to carry out our obligations arising from any contracts entered into by you and us;
- dealing with entries into a competition;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about promotions of our associated companies goods and services;
- process a job application;
- process an Affiliate application;
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may share information with third parties to assist in providing a more relevant and useful experience.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: When you are using our secure online service subscription pages, your payment is processed by a third party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
If you visit our Site and volunteer personally identifiable information, you can always opt out of receiving content and review, modify, update, or delete such information by contacting [email protected]. Please be aware that even after your request for a change is processed, Undullify may, for a time, keep residual information about you in its backup and/or archival copies of its database.
Your obligation as a user
As a user of our Site, you have certain obligations. Some are imposed by laws, and others have become commonplace in user-friendly communities of like-minded members such as Undullify:
You must not download or otherwise disseminate any information that may be deemed to be injurious, violent and offensive or which may otherwise violate the spirit of our Website.
Any violation of these guidelines may lead to the restriction, suspension or termination of your use of our Website.
Your consent and changes
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Our Site may also use the Hotjar website recording service. Hotjar may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by Hotjar is for Undullify’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
We keep this Policy under regular review. This Policy was last updated in March 2023.